PRIVACY POLICY

1. Information We Collect

We may collect the following types of personal information when you interact with the Platform:

1.1 Account Information

• Registration Data: When you sign up for an account, we collect your name, email address, phone number, date of birth, and other registration details.
• Profile Information: You may provide additional information for your profile, including your profile picture, bio, location, interests, and other optional details.

1.2 Usage Data

• Interaction Data: We collect information about your interactions with the Platform, such as the posts you like, comment on, share, or create, as well as your activity on the Platform.
• Device and Technical Information: We may collect information about the device you use to access the Platform (e.g., device type, operating system, IP address, browser type, and browsing activity).

1.3 Location Data

If you enable location services on your device, we may collect your geographic location when you use certain features of the Platform (e.g., geotagging of posts, location-based content recommendations).

1.4 Communications

• Messages: If you send messages through the Platform (e.g., direct messages or comments), we collect the content of those communications.
• Customer Support: If you contact our support team, we may collect information you provide to help resolve your inquiry.

1.5 Payment Information

If you make purchases or transactions on the Platform (e.g., for premium features), we may collect your payment information, such as billing address and payment details, though we do not store credit card numbers. Payment information is processed by third-party payment processors.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide and Improve the Platform

• To operate and maintain the Platform and its features, including allowing you to interact with other users and access content.
• To personalise your experience on the Platform by suggesting relevant content, profiles, and advertisements based on your preferences and activity.

2.2 To Communicate with You

• To send you account-related notifications, such as password resets, privacy updates, or changes to the Platform's terms and policies.
• To communicate with you about your use of the Platform, including offering customer support, sending administrative messages, or responding to your inquiries.

2.3 For Security and Safety

• To monitor activity for security and fraud prevention purposes, and to protect against harmful, illegal, or unauthorised activity.
• To enforce our Terms of Use and ensure compliance with our community guidelines.

2.4 To Improve Our Services

• To analyse user behaviour, trends, and feedback in order to enhance the Platform and improve user experience.
• To conduct research and development for new features, services, or offerings.

2.5 To Send Promotional and Marketing Communications

• If you opt in, we may send you promotional emails or messages about our services, products, or offers.
• You can unsubscribe from these communications at any time by following the unsubscribe instructions in the email or adjusting your communication preferences in your account settings.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 With Service Providers

We may share your information with third-party vendors, service providers, and partners who help us operate the Platform and provide services on our behalf (e.g., hosting, analytics, payment processing). These third parties are obligated to handle your data in accordance with this Policy.

3.2 With Other Users

Certain information, such as your public profile, posts, and comments, may be visible to other users of the Platform. Your activity (e.g., likes, shares) and interactions with other users may also be visible on the Platform.

3.3 In Case of Legal Obligations

We may disclose your information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, enforce our agreements, or respond to a legal process (e.g., court orders, subpoenas).

3.4 In the Event of a Business Transfer

In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner or entity involved. We will notify you of such a transfer and update this Policy accordingly.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. If you close your account, we may retain some of your data for record-keeping, legal compliance, and audit purposes.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

5.1 Access and Correction

You can access and update your personal information through your account settings at any time.

5.2 Data Deletion

You can delete your account by following the account deletion process in your account settings. Upon deletion, we will remove your personal information from our active databases, although some information may be retained for legal, administrative, or analytical purposes.

5.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing or promotional emails by clicking the unsubscribe link in the email or adjusting your preferences in your account settings.

5.4 Data Portability

In some jurisdictions, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5 Withdrawal of Consent

If you have provided consent for the processing of your personal information (such as location data or marketing communications), you can withdraw your consent at any time by adjusting your account settings or contacting us.

6. Security of Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect your data from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system can be completely secure, and we cannot guarantee the absolute security of your information.

7. International Data Transfers

If you are accessing the Platform from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using the Platform, you consent to the transfer of your data to these countries, which may have different data protection laws.

8. Children's Privacy

The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make significant changes, we will notify you by posting a prominent notice on the Platform or by sending you an email. Your continued use of the Platform after any changes to this Policy will constitute your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@klouto.com

Phone: +2349012671259